AI-powered customer feedback routing with Gmail, Slack, Pipedrive, Zendesk & Notion

41e7aacf-37bf-4609-8654-97eb43497eee

Latency
13978ms
Cost
$0.0009
Tokens
2,912
Status
partial
gemini-2.5-flash-lite

Workflow Graph

Trace

[
  {
    "data": {
      "nodeType": "integration"
    },
    "event": "node_start",
    "nodeId": "38fa9013-e16e-45b1-8f10-f56d77ed8925",
    "timestamp": 1780869552909
  },
  {
    "data": {
      "service": "gmail",
      "resolved": true
    },
    "event": "credential_access",
    "nodeId": "_context",
    "timestamp": 1780869552909
  },
  {
    "data": {
      "url": "https://gmail.googleapis.com/gmail/v1/users/me/messages?maxResults=5&q=in%3Ainbox",
      "method": "GET"
    },
    "event": "http_fetch",
    "nodeId": "_context",
    "timestamp": 1780869552909
  },
  {
    "data": {
      "status": 200
    },
    "event": "gmail.read",
    "nodeId": "integration",
    "timestamp": 1780869553034
  },
  {
    "data": {
      "mode": "read",
      "status": "ok",
      "service": "gmail",
      "latencyMs": 125,
      "operation": "getAll"
    },
    "event": "integration_call",
    "nodeId": "integration",
    "timestamp": 1780869553034
  },
  {
    "data": {
      "status": "ok",
      "nodeType": "integration"
    },
    "event": "node_end",
    "nodeId": "38fa9013-e16e-45b1-8f10-f56d77ed8925",
    "timestamp": 1780869553034
  },
  {
    "data": {
      "nodeType": "passthrough"
    },
    "event": "node_start",
    "nodeId": "54604c11-6cec-4ec7-9f47-2582512c3699",
    "timestamp": 1780869553041
  },
  {
    "data": {},
    "event": "noOp",
    "nodeId": "passthrough",
    "timestamp": 1780869553041
  },
  {
    "data": {
      "status": "ok",
      "nodeType": "passthrough"
    },
    "event": "node_end",
    "nodeId": "54604c11-6cec-4ec7-9f47-2582512c3699",
    "timestamp": 1780869553041
  },
  {
    "data": {
      "nodeType": "integration"
    },
    "event": "node_start",
    "nodeId": "aa8bbe08-5d3f-4ae7-8b8e-772c1b9ff54b",
    "timestamp": 1780869553044
  },
  {
    "data": {
      "service": "pipedrive",
      "resolved": false
    },
    "event": "credential_access",
    "nodeId": "_context",
    "timestamp": 1780869553044
  },
  {
    "data": {
      "mode": "read",
      "status": "ok",
      "service": "pipedrive",
      "latencyMs": 250,
      "operation": "getAll",
      "simulated": true
    },
    "event": "integration_mocked",
    "nodeId": "integration",
    "timestamp": 1780869553294
  },
  {
    "data": {
      "status": "ok",
      "nodeType": "integration"
    },
    "event": "node_end",
    "nodeId": "aa8bbe08-5d3f-4ae7-8b8e-772c1b9ff54b",
    "timestamp": 1780869553294
  },
  {
    "data": {
      "nodeType": "integration"
    },
    "event": "node_start",
    "nodeId": "6ecef126-97f9-4471-9dd8-3fedc8b62f46",
    "timestamp": 1780869553296
  },
  {
    "data": {
      "service": "slack",
      "resolved": true
    },
    "event": "credential_access",
    "nodeId": "_context",
    "timestamp": 1780869553296
  },
  {
    "data": {
      "url": "https://slack.com/api/conversations.history?channel=C0B6WTD21QX&limit=5",
      "method": "GET"
    },
    "event": "http_fetch",
    "nodeId": "_context",
    "timestamp": 1780869553296
  },
  {
    "data": {
      "status": 200
    },
    "event": "slack.read",
    "nodeId": "integration",
    "timestamp": 1780869553583
  },
  {
    "data": {
      "mode": "read",
      "status": "ok",
      "service": "slack",
      "latencyMs": 287,
      "operation": "search"
    },
    "event": "integration_call",
    "nodeId": "integration",
    "timestamp": 1780869553583
  },
  {
    "data": {
      "status": "ok",
      "nodeType": "integration"
    },
    "event": "node_end",
    "nodeId": "6ecef126-97f9-4471-9dd8-3fedc8b62f46",
    "timestamp": 1780869553583
  },
  {
    "data": {
      "nodeType": "passthrough"
    },
    "event": "node_start",
    "nodeId": "2bee405b-84a1-45ac-9ad7-dab44e7eff42",
    "timestamp": 1780869553587
  },
  {
    "data": {},
    "event": "noOp",
    "nodeId": "passthrough",
    "timestamp": 1780869553587
  },
  {
    "data": {
      "status": "ok",
      "nodeType": "passthrough"
    },
    "event": "node_end",
    "nodeId": "2bee405b-84a1-45ac-9ad7-dab44e7eff42",
    "timestamp": 1780869553587
  },
  {
    "data": {
      "nodeType": "passthrough"
    },
    "event": "node_start",
    "nodeId": "281968cd-d3ce-4768-b93f-207ce58afe79",
    "timestamp": 1780869553590
  },
  {
    "data": {},
    "event": "noOp",
    "nodeId": "passthrough",
    "timestamp": 1780869553590
  },
  {
    "data": {
      "status": "ok",
      "nodeType": "passthrough"
    },
    "event": "node_end",
    "nodeId": "281968cd-d3ce-4768-b93f-207ce58afe79",
    "timestamp": 1780869553590
  },
  {
    "data": {
      "nodeType": "integration"
    },
    "event": "node_start",
    "nodeId": "23961b86-28a8-4ad3-a9bf-28c16c80329d",
    "timestamp": 1780869553591
  },
  {
    "data": {
      "mode": "read",
      "status": "ok",
      "service": "zendesktool",
      "latencyMs": 250,
      "operation": "run",
      "simulated": true
    },
    "event": "integration_mocked",
    "nodeId": "integration",
    "timestamp": 1780869553843
  },
  {
    "data": {
      "status": "ok",
      "nodeType": "integration"
    },
    "event": "node_end",
    "nodeId": "23961b86-28a8-4ad3-a9bf-28c16c80329d",
    "timestamp": 1780869553843
  },
  {
    "data": {
      "nodeType": "integration"
    },
    "event": "node_start",
    "nodeId": "10f31278-688b-47b1-9f1c-d1b6e461775e",
    "timestamp": 1780869553849
  },
  {
    "data": {
      "service": "gmail",
      "resolved": true
    },
    "event": "credential_access",
    "nodeId": "_context",
    "timestamp": 1780869553849
  },
  {
    "data": {
      "url": "https://gmail.googleapis.com/gmail/v1/users/me/messages?maxResults=5&q=in%3Ainbox",
      "method": "GET"
    },
    "event": "http_fetch",
    "nodeId": "_context",
    "timestamp": 1780869553849
  },
  {
    "data": {
      "status": 200
    },
    "event": "gmail.read",
    "nodeId": "integration",
    "timestamp": 1780869553969
  },
  {
    "data": {
      "mode": "read",
      "status": "ok",
      "service": "gmail",
      "latencyMs": 120,
      "operation": "read"
    },
    "event": "integration_call",
    "nodeId": "integration",
    "timestamp": 1780869553969
  },
  {
    "data": {
      "status": "ok",
      "nodeType": "integration"
    },
    "event": "node_end",
    "nodeId": "10f31278-688b-47b1-9f1c-d1b6e461775e",
    "timestamp": 1780869553969
  },
  {
    "data": {
      "nodeType": "integration"
    },
    "event": "node_start",
    "nodeId": "96afc994-3436-4091-b611-b263c5bfcfe4",
    "timestamp": 1780869553974
  },
  {
    "data": {
      "service": "notion",
      "resolved": true
    },
    "event": "credential_access",
    "nodeId": "_context",
    "timestamp": 1780869553974
  },
  {
    "data": {
      "url": "https://api.notion.com/v1/pages/373de0121bd980f2a31ce73e8f220c7a",
      "method": "GET"
    },
    "event": "http_fetch",
    "nodeId": "_context",
    "timestamp": 1780869553974
  },
  {
    "data": {
      "status": 200
    },
    "event": "notion.read",
    "nodeId": "integration",
    "timestamp": 1780869554299
  },
  {
    "data": {
      "mode": "read",
      "status": "ok",
      "service": "notion",
      "latencyMs": 325,
      "operation": "read"
    },
    "event": "integration_call",
    "nodeId": "integration",
    "timestamp": 1780869554299
  },
  {
    "data": {
      "status": "ok",
      "nodeType": "integration"
    },
    "event": "node_end",
    "nodeId": "96afc994-3436-4091-b611-b263c5bfcfe4",
    "timestamp": 1780869554299
  },
  {
    "data": {
      "nodeType": "trigger"
    },
    "event": "node_start",
    "nodeId": "79db4542-4698-4642-8752-ead3bd7daf83",
    "timestamp": 1780869554303
  },
  {
    "data": {
      "kind": "n8n-nodes-base.scheduleTrigger"
    },
    "event": "seeded",
    "nodeId": "trigger",
    "timestamp": 1780869554303
  },
  {
    "data": {
      "status": "ok",
      "nodeType": "trigger"
    },
    "event": "node_end",
    "nodeId": "79db4542-4698-4642-8752-ead3bd7daf83",
    "timestamp": 1780869554303
  },
  {
    "data": {
      "nodeType": "integration"
    },
    "event": "node_start",
    "nodeId": "04d17e22-0722-47e7-992d-2f52e5ff6c89",
    "timestamp": 1780869554307
  },
  {
    "data": {
      "service": "slack",
      "resolved": true
    },
    "event": "credential_access",
    "nodeId": "_context",
    "timestamp": 1780869554307
  },
  {
    "data": {
      "url": "https://slack.com/api/conversations.history?channel=C0B6WTD21QX&limit=5",
      "method": "GET"
    },
    "event": "http_fetch",
    "nodeId": "_context",
    "timestamp": 1780869554307
  },
  {
    "data": {
      "status": 200
    },
    "event": "slack.read",
    "nodeId": "integration",
    "timestamp": 1780869554469
  },
  {
    "data": {
      "mode": "read",
      "status": "ok",
      "service": "slack",
      "latencyMs": 162,
      "operation": "read"
    },
    "event": "integration_call",
    "nodeId": "integration",
    "timestamp": 1780869554469
  },
  {
    "data": {
      "status": "ok",
      "nodeType": "integration"
    },
    "event": "node_end",
    "nodeId": "04d17e22-0722-47e7-992d-2f52e5ff6c89",
    "timestamp": 1780869554469
  },
  {
    "data": {
      "nodeType": "llm"
    },
    "event": "node_start",
    "nodeId": "4de48589-db29-449f-afe3-110afaf6e17a",
    "timestamp": 1780869554471
  },
  {
    "data": {
      "messages": 1,
      "maxTokens": 1024
    },
    "event": "calling openai/gpt-4.1-mini",
    "nodeId": "llm",
    "timestamp": 1780869554471
  },
  {
    "data": {
      "model": "gpt-4.1-mini",
      "provider": "openai"
    },
    "event": "llm_call",
    "nodeId": "_context",
    "timestamp": 1780869554471
  },
  {
    "data": {
      "error": "Google Gemini API error (500): {\n  \"error\": {\n    \"code\": 500,\n    \"message\": \"An internal error has occurred. Please retry or report in https://developers.generativeai.google/guide/troubleshooting\",\n    \"status\": \"INTERNAL\"\n  }\n}\n",
      "status": "error",
      "degraded": true,
      "nodeType": "llm"
    },
    "event": "node_end",
    "nodeId": "4de48589-db29-449f-afe3-110afaf6e17a",
    "timestamp": 1780869558746
  },
  {
    "data": {
      "nodeType": "manualTrigger"
    },
    "event": "node_start",
    "nodeId": "65fcee6b-1f95-4855-9cdf-9ddad6e7e783",
    "timestamp": 1780869558747
  },
  {
    "data": {
      "initialData": {
        "output": {
          "body": {
            "message": {
              "text": "The new feature for user profile customization is causing a lot of confusion. Users are reporting that they can't find the option to change their avatar, and some are accidentally deleting their account information. We need to address this urgently. Can you please escalate this to the product team and provide an update on the timeline for a fix?"
            }
          }
        },
        "CSM email": "csm.team@example.com"
      }
    },
    "event": "triggered",
    "nodeId": "manualTrigger",
    "timestamp": 1780869558747
  },
  {
    "data": {
      "status": "ok",
      "nodeType": "manualTrigger"
    },
    "event": "node_end",
    "nodeId": "65fcee6b-1f95-4855-9cdf-9ddad6e7e783",
    "timestamp": 1780869558747
  },
  {
    "data": {
      "nodeType": "set"
    },
    "event": "node_start",
    "nodeId": "b8e08d87-c51a-4272-889e-851a5107a89a",
    "timestamp": 1780869558748
  },
  {
    "data": {
      "inputKeys": [
        "output",
        "CSM email"
      ],
      "mergeKeys": []
    },
    "event": "merged",
    "nodeId": "set",
    "timestamp": 1780869558748
  },
  {
    "data": {
      "status": "ok",
      "nodeType": "set"
    },
    "event": "node_end",
    "nodeId": "b8e08d87-c51a-4272-889e-851a5107a89a",
    "timestamp": 1780869558748
  },
  {
    "data": {
      "nodeType": "llm"
    },
    "event": "node_start",
    "nodeId": "0fbfe83a-d1ee-460d-8c89-0d841b09cf5a",
    "timestamp": 1780869558750
  },
  {
    "data": {
      "messages": 1,
      "maxTokens": 1024
    },
    "event": "calling openai/gpt-4o-mini",
    "nodeId": "llm",
    "timestamp": 1780869558750
  },
  {
    "data": {
      "model": "gpt-4o-mini",
      "provider": "openai"
    },
    "event": "llm_call",
    "nodeId": "_context",
    "timestamp": 1780869558750
  },
  {
    "data": {
      "model": "gemini-2.5-flash-lite",
      "costUsd": 0.0002115,
      "provider": "openai",
      "latencyMs": 1975,
      "promptTokens": 91,
      "completionTokens": 506
    },
    "event": "llm_result",
    "nodeId": "_context",
    "timestamp": 1780869560726
  },
  {
    "data": {
      "status": "ok",
      "nodeType": "llm"
    },
    "event": "node_end",
    "nodeId": "0fbfe83a-d1ee-460d-8c89-0d841b09cf5a",
    "timestamp": 1780869560726
  },
  {
    "data": {
      "nodeType": "llm"
    },
    "event": "node_start",
    "nodeId": "98aa8893-5fb3-44a8-84ef-e2cf8c9c3632",
    "timestamp": 1780869560728
  },
  {
    "data": {
      "messages": 1,
      "maxTokens": 1024
    },
    "event": "calling openai/gpt-4o-mini",
    "nodeId": "llm",
    "timestamp": 1780869560728
  },
  {
    "data": {
      "model": "gpt-4o-mini",
      "provider": "openai"
    },
    "event": "llm_call",
    "nodeId": "_context",
    "timestamp": 1780869560728
  },
  {
    "data": {
      "model": "gemini-2.5-flash-lite",
      "costUsd": 0.0002502,
      "provider": "openai",
      "latencyMs": 2484,
      "promptTokens": 214,
      "completionTokens": 572
    },
    "event": "llm_result",
    "nodeId": "_context",
    "timestamp": 1780869563213
  },
  {
    "data": {
      "status": "ok",
      "nodeType": "llm"
    },
    "event": "node_end",
    "nodeId": "98aa8893-5fb3-44a8-84ef-e2cf8c9c3632",
    "timestamp": 1780869563213
  },
  {
    "data": {
      "nodeType": "llm"
    },
    "event": "node_start",
    "nodeId": "df85a2a7-1fcb-4360-8574-1104f81db94e",
    "timestamp": 1780869563215
  },
  {
    "data": {
      "messages": 1,
      "maxTokens": 1024
    },
    "event": "calling openai/gpt-4o-mini",
    "nodeId": "llm",
    "timestamp": 1780869563215
  },
  {
    "data": {
      "model": "gpt-4o-mini",
      "provider": "openai"
    },
    "event": "llm_call",
    "nodeId": "_context",
    "timestamp": 1780869563215
  },
  {
    "data": {
      "model": "gemini-2.5-flash-lite",
      "costUsd": 0.000022700000000000003,
      "provider": "openai",
      "latencyMs": 387,
      "promptTokens": 127,
      "completionTokens": 25
    },
    "event": "llm_result",
    "nodeId": "_context",
    "timestamp": 1780869563603
  },
  {
    "data": {
      "status": "ok",
      "nodeType": "llm"
    },
    "event": "node_end",
    "nodeId": "df85a2a7-1fcb-4360-8574-1104f81db94e",
    "timestamp": 1780869563603
  },
  {
    "data": {
      "nodeType": "llm"
    },
    "event": "node_start",
    "nodeId": "789f5961-b752-478d-b812-eae4f2519238",
    "timestamp": 1780869563605
  },
  {
    "data": {
      "messages": 1,
      "maxTokens": 1024
    },
    "event": "calling openai/gpt-4o-mini",
    "nodeId": "llm",
    "timestamp": 1780869563605
  },
  {
    "data": {
      "model": "gpt-4o-mini",
      "provider": "openai"
    },
    "event": "llm_call",
    "nodeId": "_context",
    "timestamp": 1780869563605
  },
  {
    "data": {
      "model": "gemini-2.5-flash-lite",
      "costUsd": 0.0004449,
      "provider": "openai",
      "latencyMs": 3279,
      "promptTokens": 353,
      "completionTokens": 1024
    },
    "event": "llm_result",
    "nodeId": "_context",
    "timestamp": 1780869566887
  },
  {
    "data": {
      "status": "ok",
      "nodeType": "llm"
    },
    "event": "node_end",
    "nodeId": "789f5961-b752-478d-b812-eae4f2519238",
    "timestamp": 1780869566887
  }
]