Analyze customer feedback and send AI-written replies with GPT-4 and Gmail
Event Ingestion Webhook
Workflow Configuration
Event Normalization
Check Deduplication Cache
redis
Is Duplicate Event?
Store Event in Cache
redis
Fetch Historical Interactions
postgres
Fetch Feature Store Data
postgres
Fetch Segmentation Rules
postgres
Merge Enrichment Data
Intent & Sentiment Analysis Agent
openai
OpenAI GPT-4 Model
gpt-4o
Analysis Output Parser
noOp
Calculate Priority Score
Route by Priority & Intent
Check Rate Limit
redis
Rate Limit Exceeded?
Check Cross-Channel Suppression
postgres
Is Suppressed?
Decision Policy Agent
openai
OpenAI GPT-4 Decision Model
gpt-4o
Decision Output Parser
noOp
Route by Action Type
Send Marketing Email
smtp
Create Salesforce Lead
salesforce
Update HubSpot Contact
hubspot
Send Support Alert
slack
Aggregate Action Results
aggregate
Log Decision Provenance
postgres
Store Outcome for Feedback Loop
postgres
Update Analytics Dashboard
googleSheets
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