Intelligent Support Triage & Auto-Response Engine with Jotform, Airtable, Gemini
Jotform Trigger
jotformtrigger
AI Agent
openai
Google Gemini Chat Model
google
Structured Output Parser
noOp
Search records
airtable
Update record
airtable
If
Send a message
gmail
Pinecone Vector Store
noOp
Google Gemini Chat Model1
google
Send a message in Gmail
gmail
AI Agent - Respond
openai
Embeddings Google Gemini Plus
embeddingsgooglegeminiplus
If High Severity
Send a message to team
slack
If not replied
Gmail Trigger
Update Status to User Input Required
airtable
Filter
filter
Get a message
gmail
Search record waiting for response
airtable
Send a message to team to check
slack
Update Status back to pending
airtable
Update record in Airtable
airtable
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