Analyze customer sales calls and update CRM with Whisper and GPT-4
Receive Call Recording Upload
Validate Call Metadata and Audio
Fetch Audio File from URL
Transcribe Audio with OpenAI Whisper
api.openai.com
Wait — Transcription Buffer (15 sec)
noOp
Parse and Structure Transcript
Fetch CRM Contact History
GPT-4 Call Intelligence Analysis
openai
GPT-4 Model
gpt-4o
Parse GPT-4 Intelligence Output
Update CRM Contact and Deal
Log Call Activity in CRM
api.hubapi.com
Send Call Intelligence Summary to Sales Team
smtp
Write to Call Analytics Audit Log
googleSheets
Build Final Processing Response
Return Processing Confirmation
noOp
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