Manage WhatsApp property maintenance tickets with WATI and Google Sheets
Master Router
Classify Issue & Create Ticket
Google Sheets – Create Ticket
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WATI – Confirm to Tenant
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WATI – Notify Maintenance Team
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Google Sheets – Read Tickets (Update)
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Parse Status Update
Google Sheets – Update Ticket Status
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WATI – Acknowledge Team
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WATI – Notify Tenant of Update
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Parse Rating
Google Sheets – Save Rating
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WATI – Send Rating Thanks
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Google Sheets – Read My Tickets
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Build My Tickets View
WATI – Send My Tickets
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Google Sheets – Read All Tickets (Dashboard)
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Build Landlord Dashboard
WATI – Send Dashboard
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Schedule Trigger – Daily SLA Check 8AM
Google Sheets – Read Tickets (SLA)
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Check SLA Breaches
WATI – Send SLA Report to Landlord
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Split Team Alerts
WATI – Alert Teams of SLA Breach
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Wati Trigger
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Press enter or space to select a node. You can then use the arrow keys to move the node around. Press delete to remove it and escape to cancel.
Press enter or space to select an edge. You can then press delete to remove it or escape to cancel.