Turn support calls into Zendesk tickets with WayinVideo, GPT-4o-mini, and Google Sheets
1. Form — Support Call + Details
2. WayinVideo — Submit Transcription
wayinvideo-api.wayin.ai
3. Wait — 90 Seconds
noOp
4. WayinVideo — Get Transcript Results
5. IF — Transcription Complete?
6. Wait — 30 Seconds Retry
noOp
7. Code — Format Transcript
8. AI Agent — Extract Support Summary
openai
9. OpenAI — GPT-4o-mini Model
gpt-4o-mini
10. Code — Parse Support Output
11. HTTP Request — Create Zendesk Ticket
12. Google Sheets — Log Support Record
googleSheets
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