Handle e-commerce support, orders and inventory with Claude, Shopify and Slack
Receive customer support request
Fetch order details from Shopify
Fetch inventory levels from Shopify
your-store.myshopify.com
Merge order and inventory data
AI agent analyzes query and classifies intent
Route by customer intent
Process refund via Shopify API
Send low stock alert to team
Store interaction in PostgreSQL
postgres
Escalate complex cases to human agent
Build final customer response
Email AI response to customer
smtp
Post interaction summary to Slack
Log success and track agent statistics
Send immediate webhook acknowledgement
noOp
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