Escalate unresolved maintenance requests with GPT-4o, Google Sheets and Slack
Maintenance Request Webhook
Workflow Configuration
Normalize Request Fields
Classify Urgency with AI
openai
Log Request to Sheets
googleSheets
Wait for SLA Window
noOp
Check Request Status
googleSheets
Check if Resolved
Route by Urgency
Send Slack Alert (High)
slack
Email Manager (High)
smtp
Send Slack Alert (Medium)
slack
Log Low Priority (No Alert)
Daily Summary Schedule
Get Unresolved Requests
googleSheets
Aggregate Unresolved Requests
aggregate
Send Daily Summary Email
smtp
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