Triage maintenance tickets and assign vendors with Airtable, Twilio and Gmail
Watch for New Records
airtabletrigger
Search records
airtable
Extract Postcode District
Check if Vendor Found
Limit
noOp
Update Ticket with Assigned Vendor
airtable
Send SMS to Vendor (Twilio)
twilio
Send Email to Vendor
gmail
Send Confirmation to Tenant
gmail
Email to Admin - Alert
gmail
Update Ticket - No Vendor Found
airtable
Send Holding Email to Tenant (Pending Assignment)
gmail
Evaluate Duplicates
Duplicate?
Update record
airtable
Send Duplicate Alert to Admin
gmail
Search Duplicate tickets
airtable
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